FLEET SERVICES - MANAGED CARE

SIX REASONS TO INVEST IN A PROFESSIONALLY MAINTAINED FLEET

If your business relies on commercial vehicles to generate profits, then you recognize the value of vehicles that keep moving. Do you truly understand the total value of a well maintained, professionally managed fleet? A professionally maintained fleet can positively boost your company's value in a number of important ways that directly
improve profitability.

Here are six reasons why it makes sense to invest in getting your maintenance handled by Johnson & Towers Pros that can do it right:

1. Productivity: Whatever the type of commercial vehicle that is the lifeblood of your company, there is one common objective — keeping the vehicles rolling. The relationship between your maintenance investment and “wheel time”is often not well understood, and actions that appear to save money may actually be draining productivity and driving costs up. Calculating the exact productivity impact of both planned and unplanned vehicle maintenance on your operation is the key to maximizing vehicle proprofitability. Professional grade staff and systems can help you benchmark performance and eliminate root causes of downtime, directly improving vehicle productivity and utility.

2. Vehicle life: A wellspec’d and maintained vehicle should provide many years of productive service. How many years, and exactly what specs? With detailed component life and failure rate data (and an excellent PM program), we’ve seen a vehicle’s productive life extended by as much as 50%. Getting a longer, more productive life out of your commercial vehicles means your business runs measurably leaner and meaner than that of your competitors.

3. Vehicle cost and resale value: The true cost of a vehicle equals the initial price, plus operating costs(maintenance cost plus downtime cost), less resale value. All of these variables must be optimized together to lower your total cost of vehicle ownership. Lower price can equal higher operating costs. Less maintenance will drive up downtime costs and reduce resale value, requiring more capital than necessary for the replacement vehicle purchase. Professional management with the right tools can assure the correct balance and lowest total cost structure for your operation.

4. DOT/CSA Scores: Today the federal government is tracking vehicle condition and safety to an unprecedented degree, assigning Compliance, Safety and Accountability (CSA) “points” to infractions, such as worn brakes, broken lights, etc. It is now more important than ever to pay attention to your CSA score to avoid exceeding the “intervention” threshold — the point where the DOT shows up at your door with the ability to fine you or even shut you down. In February 2014 there were 55,000 companies identified as being over the threshold — about one in ten fleets. And those 55,000 fleets may have another surprise: with the data now public, insurance companies and freight customers are also scrutinizing the scores. A strong fleet
management program monitors safety compliance closely, assuring your vehicles are never in need of government mandated “intervention.”

5. Company image: Company vehicles broadcast your image as surely as any other form of advertising. If your name is on the side, it’s estimated that in a major metro market your vehicle can make over 60,000 impressions per day. Well maintained trucks look good and telegraph “well-run company” to everybody that sees them, which is why top fleet operators focus heavily on vehicle appearance. The fact is a well maintained vehicle is one where rust and other damage are caught early before they can create bigger problems. And as a rolling billboard for your company, the image benefits of good maintenance translate directly into positive promotional efforts and free advertising. Well managed preventative maintenance will ensure that you’re not just controlling costs, but that you’re always controlling your image as well.

6. Driver retention: One of the often overlooked savings created by well managed maintenance is the direct reduction in driver turnover due to increased driver satisfaction. According to Heavy Duty Trucking magazine, “problems with equipment or maintenance” is listed as one of the top seven reasons drivers leave companies. When small maintenance items are reported by drivers then ignored by the company, the drivers get a clear message that their comfort and safety aren’t important—and they go elsewhere. Think about a small rattle or squeak you’ve encountered in a vehicle that bothers you, or any comfort feature that means something to you, like heat, air-conditioning or a radio. Now imagine that you are in that squeaking, rattling vehicle all day every day, and that the heat, air or radio that you’ve repeatedly complained about just doesn’t ever seem to get fixed. With good drivers in demand everywhere and well paid jobs easy to find, wouldn’t you go elsewhere? Recruiting, hiring and training a new driver is expensive, but driver turnover is a real and often overlooked expense when calculating the true cost of a poorly managed maintenance program.

With Johnson & Towers and WheelTime Fleet Services, professional fleet management means exactly that. We use state-of-the-art systems and analysis to help even the smallest fleets save money and maintain “wheel time”. We’ll help you reduce costs, minimize unplanned repairs and protect your transportation investment, while at the same time reducing the time and headaches of coordinating maintenance activities in-house. WheelTime Fleet Services assures expertise is applied to your unique fleet management needs. Before we begin, our staff will evaluate your fleet’s condition and maintenance requirements to meet your goals. Fees and services will be spelled out, and a plan established to ensure that your investment in fleet management services will be an investment with tangible, measurable returns. Most important, we’ll keep you firmly in control with timely, transparent reports so you know you’re on track to get the value you signed up for.